YOUR INFORMATION
Privacy Policy
This policy explains how Jason Thomas Events Pty Ltd (ABN 12 421 128 944) collects, uses and shares your personal information when you register for, attend, sponsor or exhibit at an event we organise. We handle personal information in line with the Australian Privacy Principles.
What we collect
- Your name, position, organisation, email address and phone number.
- Registration and payment details. Card payments are processed by Stripe; we do not see or store your full card details.
- Access, participation and dietary requirements you provide on the registration form.
- Your preferences, such as whether to appear on the delegate list or in event photography.
- For sponsors and exhibitors, contact and billing details for your organisation.
Access and dietary requirements
Dietary, allergy and access details can include health information. We collect these only with your consent, use them only to arrange catering and access for you, and share them only with the venue and caterers who need them.
How we use your information
- To process your registration and payment, and issue tax invoices.
- To send you information about the event, including program updates and joining instructions.
- To arrange catering, access and other services at the event.
- To send you news about future editions of the same event. Every marketing email includes an unsubscribe link, and unsubscribing does not affect emails about an event you have registered for.
Registration details are only provided to the registered delegate or their nominated assistant.
Who we share it with
We do not sell your personal information. We share it only where needed to deliver the event:
- The host organisation and its organising committee receive your name, position, organisation and email address, to plan and run the event.
- The venue and caterers, for catering, access and on-site arrangements.
- Service providers who process information on our behalf, including iVvy (registration), Stripe (payments), Mailchimp (email, which holds your name, organisation and email address only), and the providers of our website and chat service.
Your phone number is held only in our registration system and is not shared with anyone. We may also disclose information where required or permitted by law.
Delegate list
We publish a delegate list for attendees at the event. It includes only your name, position and organisation, and only if you opt in on the registration form. It never includes email addresses or phone numbers.
Sponsors and exhibitors
Sponsors and exhibitors do not receive attendee contact details. Any communication sent on a sponsor’s behalf is sent by us.
Accommodation
If you book accommodation through links on our website, you book directly with the accommodation provider, and their privacy policy applies to the information you give them.
Overseas storage
Some of our service providers, such as Mailchimp and Stripe, store information outside Australia. We use providers that apply appropriate security protections.
Your choices and rights
Registering on behalf of someone else
If you register a colleague or guest, please make sure they are aware of this policy.
Photography and recording
Official photography and videography may take place at our events. See our Terms and Conditions for details, including how to let us know if you do not wish to be recorded.
Security and retention
We take reasonable steps to keep your information secure and to use it only for the purposes in this policy. We keep registration and payment records for as long as needed for tax, legal and insurance purposes.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you, or raise a privacy concern, by emailing hello@epheaconference.com.au or using the chat bubble in the corner of your screen. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
See also: Terms and Conditions